The Grand Atlantic Hotel

Fantastic room, great view. We were absolutely over the moon with our room, so happy when we opened the door and were treated to a superb sea view. I had not paid for a sea view but we were so happy when we found we had been allocated one. THANK YOU SO MUCH! Excellent breakfast , good choice of food, nicely cooked and piping hot. Staff very friendly throughout the hotel. Immaculately clean room. Comfy bed. Absolutely loved our stay, thank you.

My son stayed here for one night in a single. It was clean and comfortable and he was happy with it.I was in another room on the same floor.

This is an old building 200 years old. Many reviews pick faults, which, considering the age of the building is to be expected. We go on holiday to enjoy ourselves, not to spend the time looking for faults. We have been here several times in the past 12 months and have had a fantastic time. Everyone in the hotel from the cleaner's, the staff on reception,and the restaurant staff do a superb job. Many people criticise the food. We ate in every night and had the 3 course meal for £15 per person. We had no complaints about the food. Where in Weston-super-Mare would you find a 3 course for that price. If you want perfection stay at the Ritz and pay the exorbitant prices they charge. Unfortunately,many peoples expectations exceed what they are prepared to pay, so therefore must accept the consequences of their misjudgement. The other bonus is if you hand over £20 a day at reception, they will issue you with a card with £30 credit to spend on drinks in the bar. In summary,you get what you pay for, and the Grand Atlantic is excellent value for money. My only criticism is the lift has been out of action since April, and higher management need to get their act together and get it sorted out. There are many people who have disabilities and struggle to climb the stairs to their rooms. This is not the fault of the staff on reception, and it is so unfair that they have to take so much abuse for higher management's failures to resolve the issue quickly. Finally car parking is charged at £10 for 24hrs. Many people complain but they should be aware of this when they book as it is made clear online. Overall it is a fair price for 24 hrs and you can come and go as often as you like without having to pay. The multi story around the corner in Carlton street is £14 for 24hrs.

The location of this hotel, on the sea front, is great and there is plenty of parking which is not included in the room rate but still good value and very convenient. The room was spacious with a lovely sea view, very clean and attractively furnished. The bed was very comfortable and the towels were soft and fluffy. The bath room was of a good size, modern and super clean. Great shower and the soap dispensers were very modern and efficient. The staff, without exception, were smiling, friendly and helpful. The breakfast was most excellent, good quality and lots of choice, buffet style.

The check in was very pleasant. Parking was really good and the location excellent. Our room wasn’t ready upon arrival however, they dealt with our issue promptly and helpfully and gave us an excellent room