The Grand Atlantic Hotel

An excellent warm hotel just 150 yards from the beach, with fine friendly and helpful staff, a lovely reception area, very warm room, spotlessly clean bedding, ample space, ,and lift to all floors. Food very good, piping hot. good selection for 3 course dinner, breakfast self service with wide choice, hot plates and very hot food, fruit, cerials, fruit juices etc. All staff we met were friendly, hard working and helpful, particularly Lisa at Reception who couldn't do enough to help guests and is an excellent ambassador for all that is good at The Grand Atlantic Hotel, Weston-Super-Mare., So pleased we have booked to stay again in July.

Location is perfect right opposite the beach and near to the pier. We were bed and breakfast. Breakfast was buffet style plenty of choice all food piping hot. Choice of Cereal and fruit salad and yogurt. Tea and coffee earns with choice of teas. Nice little bar with plenty of seats if you want to stay in.

This is an old building 200 years old. Many reviews pick faults, which, considering the age of the building is to be expected. We go on holiday to enjoy ourselves, not to spend the time looking for faults. We have been here several times in the past 12 months and have had a fantastic time. Everyone in the hotel from the cleaner's, the staff on reception,and the restaurant staff do a superb job. Many people criticise the food. We ate in every night and had the 3 course meal for £15 per person. We had no complaints about the food. Where in Weston-super-Mare would you find a 3 course for that price. If you want perfection stay at the Ritz and pay the exorbitant prices they charge. Unfortunately,many peoples expectations exceed what they are prepared to pay, so therefore must accept the consequences of their misjudgement. The other bonus is if you hand over £20 a day at reception, they will issue you with a card with £30 credit to spend on drinks in the bar. In summary,you get what you pay for, and the Grand Atlantic is excellent value for money. My only criticism is the lift has been out of action since April, and higher management need to get their act together and get it sorted out. There are many people who have disabilities and struggle to climb the stairs to their rooms. This is not the fault of the staff on reception, and it is so unfair that they have to take so much abuse for higher management's failures to resolve the issue quickly. Finally car parking is charged at £10 for 24hrs. Many people complain but they should be aware of this when they book as it is made clear online. Overall it is a fair price for 24 hrs and you can come and go as often as you like without having to pay. The multi story around the corner in Carlton street is £14 for 24hrs.

The location was excellent near to the beach and main shopping centre. The staff were superb from the receptionists down to the cleaner's and restaurant staff. Excellent 3 course menu at a very reasonable price and a bar discount if you pay in advance. Plenty of car parking including disabled space at front of entrance with a chair lift to access the steps into reception. Car parking is charged at £10 for 24 hrs and you can come and go without having to pay.

Room was large bathroom nicely refurbished, reception area restaurant and lounge bar all nicely decorated